What's Included In My Cruise Fare?
Your accommodation, meals in designated outlets (passengers can use the onboard credits to offset any F&B service on SuperStar Virgo), some entertainment and many onboard activities are covered by your fare.
What's Not Included In My Cruise Fare?
Optional shore excursions, dining options, some shows/entertainment, items of personal nature such as beverages, telephone calls, facsimile or e-mail services, shop purchases, laundry, beauty treatment, hairdressing and massage services, medical services, port charges, fuel charges, insurance, government taxes, fees and gratuity are not included in your fare.
Who Cannot Travel?
There are restrictions for pregnant women and babies. Pregnant women will only be permitted to board before their 24th week of pregnancy at the time of sailing. Children aged 6 months or less at the start of the cruise will be refused permission to board the cruise ship.
No vaccinations are compulsory for any Star Cruises destination at the present time. However, guests may wish to consult their doctor to make sure their immunisation records are up-to-date or if any further vaccinations are required in those countries on their cruise itinerary.
Our Dress Code
Smart casual attire is suitable for most occasions while onboard. For your dining pleasure as well as for other guests, elegant casual attire is required during dinner at fine dining restaurants such as Palazzo on SuperStar Virgo. For gala nights, the dress code should be elegant or smart casual wear is highly recommended. Shorts, Bermudas, slippers, flip flops, sportswear, bathrobes and swimwear are not allowed.
Most foreign currencies are accepted onboard at prevailing exchange rates. The onboard currency will be that of the country where the ship is based (e.g. Singapore dollars for cruises out of Singapore). Most major credit cards (Visa/MasterCard/CUP/JCB/Amex/Diners) are accepted, along with travellers cheques, but not personal cheques.
Physically Challenged Guests
Most areas onboard our vessels are accessible to the physically challenged. There are also specially equipped cabins with wider doorways and larger bathrooms with grab bars and folding shower seats. The ship also provides wheelchairs for emergency purposes.
For your comfort and convenience, we recommend that each guest take no more than one suitcase and one hand baggage onboard. These must fit comfortably in your cabin as no baggage will be stored in the ship's hold. Your total baggage weight should not be more than 30kg.
How Do I Check-In Online
Online check-in is available 7 days prior to departure, with a cut-off 24 hours before departure. Click here for more.